Seeking staff to support individuals with disabilities

CONCORD, NH — The U.S. Bureau of Labor Statistics estimates that the demand for rehabilitation counselors will grow about 11 percent by 2031 – a demand that is already causing labor challenges in the Granite State. 

Vocational Rehabilitation New Hampshire (VRNH), a division of the New Hampshire Department of Education (NHED), says it will not allow the existing staffing shortage to threaten its mission – transforming the lives of Granite Staters with disabilities by helping them prepare for, obtain and succeed in meaningful careers while helping New Hampshire businesses meet their workforce goals. 

Addressing the labor shortage is a top priority for VRNH, which currently has an employee vacancy rate of about 38 percent for rehabilitation counselors and about 36 percent for rehabilitation technicians. The staffing crisis directly impacts individuals with disabilities and the community providers who support them. With New Hampshire’s unemployment rate around 1.8 percent, this struggle is expected to continue. 

Vocational rehabilitation counselors are vital positions, and the agency is currently seeking 16 positions – 10 full-time and six part-time. These staff members assist persons with disabilities to increase employment potential and optimize personal independence by recommending and providing comprehensive services. There is an additional need for four rehabilitation technicians as well; these employees assist individuals with disabilities in following policies and procedures in order to receive services as outlined in their vocational plans.

The scarcity of key rehabilitative counselor professionals is hindering timely vocational rehabilitation services for individuals with disabilities, according to Lisa Hinson-Hatz, director of VRNH.

“VRNH has outlined a path forward to address staffing shortages by actively managing vacancies, adapting operations and creating services to meet the changing needs of the climate. However, we still need more hands on deck,” said Hinson-Hatz. “VRNH’s solution to the recruitment and retention challenges include targeted outreach recruitment strategies and an all-encompassing accelerated training process.”

Rehabilitation counselors and technicians are instrumental for people like Mallory Plante, of Milan, who used their assistance to regain her independence following a life-changing injury that hindered her mobility. The counselors and technicians helped her receive adaptive equipment, monitor progress, explore education and career options and ultimately find a job as a nurse auditor. “Thanks to my counselor and the vocational rehab program, I have gotten a big part of myself and my life back,” said Plante. 

During this critical time, the VR process is being adjusted to ensure that services are provided to further engage people with disabilities and improve the timeline of services. Alongside community providers, new service opportunities are being created that are versatile to assist them in achieving their career goals. 

“VRNH is grateful for the community and its partners that are understanding and supportive during this staffing shortage crisis. Together, individuals with disabilities will have the opportunity to participate in the workforce, and employers will benefit from their valuable contributions,” said Christine Brennan, Deputy Commissioner. 

VRNH job opportunities are available at education.nh.gov and das.nh.gov. For more information about working for VRNH, please contact VRNH@doe.nh.gov or 603-271-7080.